Privacy Policy

Last updated: January 01, 2025

Euromed Surgicals Ltd ("we," "our," or "us") operates the euromedsurgicals.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.

Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and physical address when you contact us or place an inquiry.
Business Information: Hospital or clinic name, department, and professional role when you request product information.
Communication Data: Messages, inquiries, and feedback you send us through our website, email, or WhatsApp.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support.
Process and fulfill product orders and delivery requests.
Send you information about our products, services, and promotions.
Improve our website and services.
Comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

To trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website may use cookies to enhance your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Opt out of marketing communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +254 720 919193
Address: Waumini House, Eastern Wing - 1st floor, Westlands, Nairobi, Kenya