Frequently Asked Questions
Find answers to common questions about our surgical supplies, delivery, ordering process, and more.
What types of surgical supplies does Euromed Surgicals offer?
We offer a comprehensive range of premium surgical consumables and medical supplies across eight categories: Advanced Surgery, Ostomy Care, Wound Care, Critical Care, Infection Control, Personal Protective Equipment (PPE), Hygiene and Incontinence, and CSSD sterilization supplies. We source from leading international manufacturers including Ethicon, Coloplast, Medtronic, Stryker, and 3M.
Which hospitals and clinics does Euromed Surgicals supply?
We supply over 50 leading hospitals and healthcare facilities across Kenya. Our clients include major referral hospitals, private hospitals, clinics, and surgical centres throughout Nairobi and other regions. We are committed to building long-term relationships with healthcare providers.
Do you deliver surgical supplies across Kenya?
Yes, we deliver surgical supplies to healthcare facilities across Kenya. Our central location in Westlands, Nairobi allows us to serve clients efficiently. Contact us to discuss delivery timelines and arrangements for your facility.
How can I place an order?
You can place an order by contacting us via phone at +254 720 919193, email at [email protected], or WhatsApp. Our team will assist you with product selection, pricing, and delivery arrangements. You can also browse our product catalogue online.
What payment methods do you accept?
We accept Cash, Credit Card, and Bank Transfer. Payment terms can be discussed for established healthcare facilities and repeat customers.
Where is Euromed Surgicals located?
Our office is located at Waumini House, Eastern Wing - 1st floor, Westlands, Nairobi, Kenya. We are open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. View our contact details and map .
Are your products genuine and certified?
Yes, all our products are genuine and sourced directly from manufacturers or authorized distribution channels. We maintain strict quality control and comply with Kenya's medical device regulatory requirements. Established in 2020, we have built a reputation for dependability and integrity in the healthcare supply chain.
Still have questions?
Contact our team for personalized assistance with your surgical supply needs.